Fix my Wix
Tech Support & Personalized Lessons - All times are booked in PST.
Service Description
With over 19 years of experience on the Wix Platform, hundreds and hundreds of websites built and my recent "Community League Expert" certification, I know the ins and outs of making your site and it's back end work the way you need it to. Whether you’re stuck on a single feature, want a guided lesson to boost your skills, or more in depth project planning Fix My Wix gives you direct, one-on-one support that is flexible to your needs with add-ons and packages. When you book, you’ll be asked to submit details about what we’ll be working on—this ensures our time is focused and productive. You’ll also have the option to review add-ons for extended time, meeting recordings and additional people to join the sessions, so you get exactly what you need out of your booking. Here’s what clients say: “Shannah was professional, approachable, and guided me through the process of opening my Wix store with clarity and patience. She responded promptly to all my questions and offered personalized lessons that boosted my confidence. The video recordings after each session were especially helpful for reviewing steps at any time. I truly appreciate her support and highly recommend her.” - Sandie G. Every Fix My Wix session is designed to leave you more confident, capable, and in control of your wix website.
Cancellation Policy
Session are non refundable. If you need to reschedule please provide a minimum of 24 hours notice so that I am able to open up that time slot to another client. If you need to reschedule a session you must rebook within 7 business days or you will forfeit your payment and a new session will need to be booked and paid for. Sessions are only recorded if you pay for the add on. You are required to take your own notes. Please be sure to enter our meeting on time. I allow for a 5 minute waiting window before you session will be cancelled unless you have otherwise reached out to me and made arrangements to be late longer than that. If you are late our session still ends at the same time, I don't not accommodate extending time due to a client being late.